Latest News

Senior Managers from Hinckley and Bosworth Borough Council and Sure Group Sign a further 4 years maintenance contract

Mon, May 23rd, 2011

Sure Group, has won its second contract to deliver gas maintenance, servicing and repairs for 3,200 properties owned by Hinckley & Bosworth Borough Council. The properties include sheltered accommodation.

Ian Parsons, Planned Maintenance Manager for Hinckley & Bosworth Borough Council Housing said “We where pleased at the high caliber of organisations bidding for the gas maintenance contract. As an ‘Excellent Rated Council’, we ensure that our suppliers offer excellent value for money. We feel confident in choosing Sure Group to continue to deliver the gas maintenance and repair services into our customers’ homes. We are looking to progress quickly with setting up a technology interface with Sure Group via the Orchard Housing Information System used by us. This will ensure that we have accurate information regarding gas maintenance and repairs at all times.”

Hinckley & Bosworth Borough Council were supported through the tendering process by Northern Housing Consortium, via the Consortium Procurement Framework. Speaking on behalf of Consortium Procurement, Andrew Carlin, Commercial Director said, “We are totally committed to driving efficiency gains for our Members. The gas servicing and maintenance framework was launched in 2009, and since then, we have been successful in delivering £1.9million of savings for our Members.  In the current economic climate, collaborative procurement has a greater role to play than ever before in ensuring best value, and we are delighted that Hinckley & Bosworth and their residents will benefit from the Consortium Procurement gas servicing and maintenance framework.”

Simon Marsh, Development Director, Sure Group said “The tendering process was tough and thorough, so we are really pleased to have been chosen again by the council to deliver the gas maintenance and repair contract.  We have an open and professional relationship with the Planned Maintenance Team, with a clear focus on providing safe, reliable and quality gas services to Council Housing customers”.

Sure Group Staff Inspire Young Minds

Wed, Mar 30th, 2011

Liverpool Compact Education Business Partnership (EBP) works with schools and businesses to deliver a range of projects that introduce children to simple business practices and helps them to acquire new skills. With this in mind Liverpool Compact EBP has developed the ‘Inspire Young Minds’ Careers Carousel.  The Inspire Young Minds Careers Carousel is a valuable and worthwhile event for ever inquisitive primary school children.

Sure Group staff are delighted to support this initiative, and help to raise children’s aspirations.

Jeanette Hanley, Primary Team, Liverpool, Compact EBP commented “The event has become extremely popular with our primary schools. Its success is only made possible by companies such as Sure Group who give a little back to the community by kindly allowing employee’s time to attend the event and share their knowledge and experiences with the children.”
Jeanette continued “John Hargreaves, Sure Group Contract Manager and Mike Towey, Sure Group Engineer, recently attended Stockton Wood Primary School and they where a huge hit with the children Having spoken to them both after the event, it was apparent that the children where a huge hit with them. I think it’s safe to say they would love to do it all over again and we would certainly love to have them!”

A Strong, Confident Start to 2011, as Sure Group Secures Gas Contracts for 10,000 Properties, and Further Expands its National Coverage

Thu, Mar 24th, 2011

What a Year it has been so far for Sure Group, as confirmation is received that a further contract has been secured to deliver gas maintenance, servicing and repairs. So far this year, Sure Group have secured three major contracts, and each one is significant to the plans for this ambitious company.

The Hinckley & Bosworth Borough Council contract to deliver gas maintenance, servicing and repairs for 3,200 properties including sheltered accommodation, is particularly important, as this was an existing customer for Sure Group. Following a rigorous open tendering process, Sure Group was awarded the contract for a further 4 years.

The five year gas contract for social enterprise and not-for-profit Housing Association - Selwood Housing will start on 1^st April 2011. The Sure Group Team will take responsibility the gas servicing and minor repairs of 3,650 homes owned by Selwood Housing This will take Sure Group’s services further South West to the Somerset border.

The Chevin Housing contract to deliver Gas Maintenance, Repairs and Installation Services to their 3,100 Homes is extremely important to the Sure Group. Chevin Housing is a new customer in West Yorkshire, again expanding Sure Group’s geographic coverage.

Darren Cunningham, CEO, Sure Group said “Despite the challenging market conditions, Sure Group continues to grow the business, expand geographic coverage, and maintain a strong and profitable position. We are delighted that our existing customers continue to trust us, and partner with Sure Group in the long-term, and our new customers feel satisfied that we have the ability to deliver the services they need.”

Chevin Housing Association choose Sure Group to deliver Gas Maintenance, Repairs and Installation Services to their homes in South and West Yorkshire

Thu, Mar 24th, 2011

Sure Group, the leading national provider of mechanical and electrical contracting and maintenance services to the social housing sector, public sector and private sector are celebrating after receiving the news that the Group has won the gas maintenance, repairs and installation contract for Chevin Housing Association.  The contract will see the Sure Group deliver work and services to 3,100 homes in the South and West Yorkshire region owned by Chevin Housing Association Ltd commencing from 1^st April, with the contract lasting for three years.

Chevin operates across Yorkshire, the Humber, North Nottinghamshire, North East Derbyshire and the North West. The Group manages just over 7,000 rented and 1,600 leasehold homes which include 890 private sector flats. Dave Duffill. Cyclical Maintenance Surveyor at Chevin Housing Association said “The Tendering Panel for the gas maintenance and repairs contract where very impressed with the professionalism shown by the Sure Group Team. Their tender showed a strong commitment to offering value for money and delivering a top-quality service”.

Chevin Housing were supported through the tendering process by Northern Housing Consortium, via the Consortium Procurement Framework. Speaking on behalf of Consortium Procurement, Andrew Carlin, Commercial Director said, “We are totally committed to driving efficiency gains for our Members. The gas servicing and maintenance framework was launched in 2009, and since then, we have been successful in delivering £1.9million of savings for our Members.  In the current economic climate, collaborative procurement has a greater role to play than ever before in ensuring best value, and we are delighted that Chevin Housing and their residents will benefit from the Consortium Procurement gas servicing and maintenance framework.”

Darren Cunningham, Chief Executive, Sure Group said “After such a rigorous tendering process, we are delighted to have been chosen by Chevin Housing Association to deliver gas services support. Like the Chevin Housing team, the Sure Group team is fully committed to ensuring that each Chevin Housing customer knows that the gas services are safe in their home. It is our intention to keep customers fully informed and ensure they feel respected and listened to. The Sure Group Customer Liaison Officer will be on hand to respond to Chevin Housing Customers.”

Eaga Audit Awards Sure Group Top Marks

Thu, Mar 24th, 2011

Sure Group is already in Eaga’s top three organisations for customer satisfaction, and following a rigorous audit by Eaga Inspectors, the Group has again achieved excellent scores for Health and Safety, ISMS, operations and quality.

Sure Group has been domestic gas central heating and boiler heating replacemrnt services for Eaga since 2001.Sure Group cover the whole of the West Midlands, which equates to approximately 750 homes per year. The services are delivered through the warmfront scheme.

Sure Group Wins Five Year Gas Maintenance Contract with Selwood Housing

Thu, Mar 24th, 2011

Great News as Sure Group is awarded a five year gas servicing contract by Social Enterprise and not-for-profit Housing Association - Selwood Housing. Selwood Housing provides affordable housing and sheltered housing in Wiltshire and the surrounding areas.

Both Teams got together to formally sign the contract, which will commence on 1^st April 2011, with the Sure Group Team taking responsibility the gas servicing and minor repairs of 3,650 homes owned by Selwood Housing.

Sure Group will also provide LGSR Certification, carbon monoxide and smoke detector servicing, oil, solid fuel and alternative fuel heating system servicing.

Sure Group is one of the leading national providers of mechanical and electrical contracting and maintenance services to the social housing sector, public sector and private sector. Carl Jackson, Divisional Director, Sure Group said “Winning this contract is very significant to Sure Group. Now is the time to deliver what we have promised, and provide a top quality gas servicing and repairs service, delivered around the needs of Selwood Housing’s customers.”

Sure Group Celebrate Winning a Further 4 Years Gas Maintenance Contract with Hinckley & Bosworth Borough Council

Thu, Mar 24th, 2011

Sure Group, has won its second contract to deliver gas maintenance, servicing and repairs for 3,200 properties owned by Hinckley & Bosworth Borough Council. The properties include sheltered accommodation.

Local Charity - “First Step Trust” - keeping the Sure Group Fleet on the road

Thu, Mar 24th, 2011

First Step Trust (FST) is a charity that provides real work, training and employment opportunities for people excluded from ordinary working life because of mental health problems or other disabilities or disadvantages.Sure Group has joined forces with First Step Trust and Salix Homes in a worthwhile partnership to proactively support the local community and local business - Sure Group has agreed to contract with “First Step Trust” Garage in Weaste, Salford to repair and service the Sure Group fleet, which includes the Sure Group Salix Homes vehicles.  Over the last 3 years Salix Homes have supported the garage and secured a number discount initiatives for both Salix staff and partners. By supporting the garage Salix Homes are helping to stimulate the local economy and supporting the most vulnerable residents in Central Salford into sustainable employment. All this is in keeping with the National Strategy that encourages local authorities and partners to realize benefits for their communities through procurement activities.Matt Roberts, Head of Investment and Maintenance and Salix Homes said "We've been working with First Step Trust for a number of years and have always encouraged our contractor partners like Sure Group to help support the communities we work in. As one of our newer partners, it is great news for First Step Trust that Sure Group have agreed to join us and other contractors in having their Salix Homes fleet of vehicles repaired and serviced by them. The new partnership should help First Step Trust grow and build on the valuable work they do in helping disadvantaged members of the community." Phil Spinks, Fleet Manager, Sure Group said “Sure Group takes its corporate social responsibilities very seriously. We are pleased to work with social enterprises and charities where they can add value. After visiting First Step Trust, I was really very impressed with their organisation, friendly staff, work ethic and their commitment to their people. I feel confident that the FST Team will prove to be a valuable partner. Stuart Owen, Northern Regional Director for First Step Trust said “We are delighted to work with Sure Group. Their business will enable us to increase the volume of training and work experience for trainees and help more people find and retain a job. It is partnerships like these that show there is a mutual benefit to the private and charitable sectors working closely together. 

Sure Group is Top of the Table after Gas Safe Register Assessment

Thu, Mar 24th, 2011

Gas Safe Register – the national official register for gas safety, assessed Sure Group recently and concluded that the company is achieving the highest levels of gas safety management.

The Gas Safe Register assessment examined the process and procedures that Sure Group use in managing gas safety effectively including training, supervision, record keeping, technical support, equipment and customer care.

The assessment concluded that Sure Group has a comprehensive gas safety policy in place to deliver a satisfactory service to customers.

Dave Smith is Technical Manager for Sure Group. When asked about the assessment Dave said “We where anticipating achieving a top level assessment as gas safety is the top priority for Sure Group.  The assessment re-confirms to us that by establishing and enforcing safe methods of working, rigorous supervision, ensuring technical competence, and actively promoting awareness of health and safety and good practice we can be confident that our customers and staff are gas safe.

Void Solution Sure Group’s Newest Collaboration

Thu, Mar 24th, 2011

It is essential to landlords that void properties are let as quickly as possible to maximise use of housing stock and to minimise rental loss.

Voids are complex and require multiple trades working in a certain sequence, that is why Sure Group and Penny Lane Builders have joined forces to offer customers an integrated ‘Void Solution’ service- a highly responsive and professional void turn-around service.

The package offered by ‘Void Solution’ is based on experience of delivering a successful void service, and include: carrying out void repairs and safety checks on a home. In Category 1 cases, making homes available to be re-let in 3 working days, a 24/7 response centre to deal with emergency property management situations e.g. damage due to adverse weather conditions: whatever the state of a property, we do whatever it takes to have it cleaned, repaired and ready to re-let within the agreed timescale, including asbetstos removal by trained staff. 

Wayne Gales  - Director of Operations , at SLH Group when asked about Void Solution said “Penny Lane Builders (PLB) and Sure Group have made a positive contribution during the last four years to South Liverpool Housing Group’s (SLH) repair and maintenance service. The integrated team approach in place within our partnership has enabled SLH to provide year on year re-let performance improvements, and we have been able to out-perform annual KPI’s for the last two years for:- average re-let performance, rent ‘void loss’ and void properties not available to let.

In addition to the operational performance detailed above, both PLB’s and Sure Group have shown a real willingness to innovate 
and work collaboratively to improve service efficiency and outcomes for customers, has also enabled SLH to review its own property services, lettings and neighbourhood management functions and thereby drive through further SLH efficiency savings and service 
improvements.”

Key to the smooth and efficient management of voids is the integration between us and the Housing Management Team (HMT). Darren Cunningham, Sure Group CEO said “The HMT have target re-let dates to achieve, so we look to work very closely in terms of priorities and planning. We also explore ways to jointly achieve efficiency savings and service improvements. Void Solution also has a team of planners dedicated to ensuring that voids work is carefully planned to ensure that properties are handed back to the customers within agreed timescales.”

Sure Group Engineers attended and fixed over 3,000 gas central heating breakdowns over the festive season, as the UK experiences the coldest December in over 100 years

Thu, Jan 20th, 2011

December 2010 was the coldest month in the last 100 years and the coldest since February 1986. For Sure Group it was also one of the busiest on record. Sure Group Engineers attended and fixed over 3,000 gas central heating breakdowns from 21^st December to 4^thJanuary.

Sure Group supports Salford residents to ‘Keep Warm, Keep Well’ this winter!

Tue, Jan 11th, 2011

A series of successful ‘Keep Warm, Keep Well’ events were organized by Salix Homes along with Partners Salford City Council, the NHS and local social enterprise - Unlimited Potential.  Events took place between November and December 2010 and provided support and advice to hundreds of vulnerable residents during the cold weather.

The events took place all over Salford, and were attended by residents aged 55 plus. 

As well as getting advice about affordable warmth and keeping well, residents played energy efficiency bingo, took part in active senior taster sessions and received a free Salix Homes hand warmer.  Sure Group was approached by Helen Thorpe, Supporting Neighbourhood Champion Services In Neighbourhoods, Salix Homes, to donate prizes, and we were pleased to provide prizes for each event of energy efficient kettles and toasters.

Sure Group Leads the Industry with its Rapid Response Parts Team

Mon, Jan 10th, 2011

Sure Group is leading the way in the mechanical and electrical industry by setting up a Rapid Response Parts Team (RRPT) with its supply chain partner PTS. Sure Group is a national provider of mechanical and electrical contracting and maintenance services to the social housing sector, public sector and private sector

Paul Cornes, Operations Director, Sure Group said “We already have a robust infrastructure that provides our customers’ with a professional, highly responsive service, facilitated by an extensive team of fully trained engineering and technical support staff.

The Rapid Response Parts Team of strategically-based field engineers improves efficiency further, by ensuring the fast delivery of parts to the on-site engineers via the fully stocked mobile warehouse, and the support bike.”

The decision to set up the RRPT was taken in order to ensure that Sure Group engineers are able to repair and maintain gas and electrical services in the fastest time possible, and to provide greater peace of mind to customers who are heavily reliant on gas and electric to their domestic and commercial properties.

The RRPT also forms part of the Sure Group Adverse Weather Conditions Plan -It is critical that we can fix gas and electrical services, especially in properties where the old and vulnerable live.

Sure Group continues to invest in a super efficient vehicle fleet that will deliver 27% reduction in carbon emissions

Thu, Dec 9th, 2010

Sure Group has just taken delivery of a new fleet of super efficient, Euro 5 compliant vehicles – the first step in the company’s commitment to replacing the whole contract management fleet.

Simon Marsh, Sure Group’s Development Director, said “Despite the challenging market conditions, environmental issues can’t go on hold. At Sure Group we have a robust environment strategy, and we believe that now is the time to think smarter, be less wasteful, more efficient, innovate and continue to invest in our future.”

This bold move by Sure Group follows trials undertaken by the company of the Euro 5 compliant Citroen Nemo vans. The trials showed significant fuel economy improvements of up to 33% and reduction in carbon emissions by 27%. The Nemo vans, part of the Citroen range, where awarded the Green Manufacturer of the Year at the Fleet Van Awards in October, because of its use of a low emission HDi diesel engines which are also 30 per cent bio-diesel compatible. The fleet management technology also improves fuel economy and the carbon footprint of vans by using advanced satellite navigation to find the optimum route. Moving forward, Citroen are developing electric vans and Sure Group intends to be an early pilot company.

Darren Cunningham, CEO, Sure Group said “We are confident about the future and with strong finances, we are committed to the full replacement of the current fleet of 300 vehicles. Sure Group has a healthy pipeline of future business and so we are looking to invest for the long-term. The success of the vehicles trials made it easy for us to make a decision to purchase them.  Sure Group is committed to downsizing and making a step change reduction in our carbon footprint.”

The first vans will be on the road from Monday as part of the fleet servicing the Salix Homes contract.

Sure Group’s excellent financial health is boosted by shareholder confidence

Tue, Nov 30th, 2010

With the increasing sensitivity over the financial health of Mechanical & Electrical companies, the shareholders of the Sure Group have taken the bold step in removing the entire debt from the business and the company is now 100% equity funded.  Furthermore, the bank has extended the Groups working capital facility by a further £500k to support recently won contracts and a healthy bid pipeline.

This positive development positions Sure Group in the top quartile for financial strength compared to its competitors and is a testimony to the confidence that Sure Group shareholders have in the future prospects for the business.

Nick Winks is the recently appointed chairman of the Sure Group. For over 20 years, Nick has held Chief Executive and Chairman roles and has an enviable track record in supporting companies to achieve significant growth and profitability.  He has extensive experience of the sector.  When asked about the future of Sure Group Nick said, “Despite the challenging market conditions, Sure Group continues to deliver solid financial results. The Sure Group headlines are impressive with year on year sales growth with increases of 14% and on target profit. I will focus on working with the Sure Group Senior Team to grow the business, and maintain a strong and profitable position.”

Darren Cunningham, CEO, Sure Group said “Our shareholders continue to invest in Sure Group and appointing Nick is a further demonstration of their confidence.  The Sure Group Team is pleased to welcome Nick and we look forward to delivering a consistent performance and providing our customers with the confidence they need to continue to partner with Sure Group in the long-term.”

Sure Group Successfully Secure Salix Homes Annual Gas Servicing Contract

Mon, Sep 27th, 2010

Sure Group Ltd Celebrates Winning £1.2M Contract with Halton Housing Trust to Install Renewable Energy Technology

Thu, Sep 2nd, 2010

Sure Group has been appointed by Halton Housing Trust to provide ground and air source heat pump installations and Solar thermal hot water system across three sheltered housing schemes.

Speaking on behalf of Halton Housing Trust  -  Nick Atkin, Chief Executive said “It is our main priority to make sure that customers have access to comfortable, warm and affordable homes. The investment we are making in the replacement of these heating and water systems will ensure that this is the case. In partnership with the Sure Group Team, we will seek to minimise the disruption to customers and complete the work as quickly as possible. We are also pleased to be installing renewable energy alternatives - a key priority for Halton Housing Trust is to identify products and services that can help to reduce customers’ heating and hot water bills and also have a positive impact on the environment.”

Simon Marsh, Development Director of Sure Group said “After such a rigorous tendering process, we are delighted to have been chosen by Halton Housing Trust to deliver heating and hot water services to these sheltered housing schemes. We will be working with Halton Housing Trust to deliver the projects and achieve high standards of workmanship and customer care”.  When asked about the technology Simon said “We are delighted that Halton Housing Trust has chosen to use renewable energy options to extract heat from the ground, air and sunlight. This energy is used to heat the dwellings and provide hot water, attaining high efficiency and minimal environmental impact in comparison to conventional fossil fuels”.

Click here to visit the Halton Housing Trust Website

Sure Group Ltd Awarded £1Million Boiler Replacement Contract by Halton Housing Trust

Thu, Sep 2nd, 2010

Great news as Sure Group is awarded the boiler replacement contract for Halton Housing Trust. Almost 700 boilers will be replaced, with work due to start in early September. This significant contract will need to be completed in 26 weeks.

Sure Group, the leading national provider of mechanical and electrical contracting and maintenance services to the social housing sector, public sector and private sector has been providing Halton Housing Trust with a full responsive gas maintenance and replacement service since 2004. This new contract is the first time that Halton has commissioned Sure to focus primarily on boiler replacements.

Paul Cornes, Operations Director, Sure Group said “Winning this contract is very significant to Sure Group. Halton Housing Trust has been a loyal customer since 2004 on the gas maintenance side, and choosing Sure to undertake the boiler replacement contract is a sign of the confidence that Halton Housing has in Sure Group.  We will be focusing on providing top quality installations, delivered around the needs of the Halton Housing’s customers. We are also pleased to be fitting high efficiency boilers which will continue to Reduce Halton Housing Trust’s CO2 emissions whilst ensure lower running costs for their customers. The Vaillant ecoTEC pro 28 boiler allows more heat to be extracted by recapturing otherwise lost heat, provides instantaneous hot water at a constant temperature and is really simple to use.”

Mark LLoyd, Asset Manager for Halton Housing Trust said “After a rigorous tendering process, we decided to choose Sure Group to deliver the boiler replacement contract. Together, we are now focusing our efforts on ensuring that there is minimal disruption to our customers, and that they are kept fully informed of our plans.”

 About Halton Housing Trust

1.      A not for profit housing association, which owns and manages 6,120 mostly former council homes in the Cheshire towns of Widnes and Runcorn.

2.      Committed to providing quality homes, quality services and quality communities for its customers.

3.      Investing over £250 million in the next five years to improve our homes and make a real difference to our customers’ lives by ensuring our homes are safe, secure, warm, affordable and by helping to create better neighbourhoods and communities.

 Click Here to visit the Halton Housing Trust Website

Sure Group Ltd Are Awarded Contract Extension for Responsive Gas Maintenance Services for Cardiff Homes

Mon, Aug 9th, 2010

Direct Services Team, The County Council of the City and County of Cardiff, has extended Sure Group’s contract to deliver responsive gas maintenance services for a further 12 months as part of a Framework agreement.

Carl Jackson, Divisional Director, Sure Homecare Midlands and Southern Region,

Sure Group said “We are delighted to have our Framework Agreement with Cardiff Council extended. The Sure Group Team has been achieving high standards of workmanship and customer care, and we intend to continue meeting these standards. The Team at Cardiff Council are excellent to work with, and the open and honest communications that we have means that we can all deliver the very best service to the people and communities of Cardiff.

Sure Construction M&E Division, Sure Group, celebrate after winning a £1.5 million mechanical, electrical & plumbing contract

Thu, Aug 5th, 2010

Sure Construction M&E Division, led by Isaac Bendrau, has been awarded a significant mechanical, electrical and plumbing contract by Wynne Construction.

Wynne Construction is a leading construction company operating throughout North and Mid Wales and the North West of England, providing high quality innovative solutions on a partnering, design and build and traditional basis for projects in the public and private sector.

Wynne Construction’s client is St Dunstan’s, the national charity supporting blind ex-Servicemen and women, which is investing in the alteration and refurbishment of a Grade II listed building and the construction of a new 3 storey extension at the former North Wales Medical Centre in Llandudno. The new Centre will provide rehabilitation and training as well as nursing and respite care for blind ex-Servicemen and women.

Isaac Bendrau, Divisional Director, Sure Construction M&E Division, Sure Group said “We are delighted to have been chosen by Wynne Construction to deliver the mechanical, electrical and plumbing aspects of the project. Work is already underway and we intend deliver what we promised, and achieve high standards of workmanship and customer care. The Sure Group Team are well trained and well qualified to deliver top quality installations.”

Speaking on behalf of Wynne Construction Graham Dickson, Contracts Manager said “The Sure Group were chosen for their ability to provide a complete and cost effective solution for the mechanical, electrical and plumbing aspects of the contract.  We look forward to working with them on this prestigious project in North Wales.”

Nigel Harwood is Appointed Group Buyer, to Deliver Supply Chain Savings for Sure Group,

Fri, Jul 2nd, 2010

Sure Group, today announced, that Nigel Harwood has been appointed to lead and develop the Company’s purchasing activities, including full responsibility for delivering savings through sourcing and negotiation with suppliers.

Darren Cunningham, Chief Executive of Sure Group said “In this challenging market, it is crucial that costs are managed effectively. Nigel’s role is to lead negotiations with suppliers and sub-contractors to deliver the maximum overall cost savings to the business, by ensuring that we purchase quality products at the most competitive rates. We are determined to get closer to fewer supply partners, and it will Nigel’s job to achieve this”

Nigel is really pleased to have been given the role. When asked about his appointment Nigel said “I have over 20 years experience in purchasing and supply chain management.  I intend to use my commercial expertise to further enhance the Sure Group’s reputation for delivering excellent services.”

Education Really Does Make A Difference! - Sure Group’s IT Officer Successfully Completes His First Year of Study and is Already Impacting on the Business

Wed, May 26th, 2010

Ben Oates, Sure Group’s IT Officer, is celebrating after successfully completing his first year of study of a 2 year programme to achieve Level 3 NVQ in ICT. Once he completes his course, Ben will be a Certified ICT Technician. Ben attends Manchester City College, Openshawe Campus, on a part time basis. 

When asked about how the course has helped him with his job, Ben said “The course I am doing has really benefitted me at work. I am now able to replace hardware in PC’s, perform upgrades to computers, diagnose and repair faults really quickly, and even change over the server Cat5 cabling and panels. 

I am really enjoying learning - I think that if you are really passionate about a subject it is always going to be enjoyable. Yes at times it is difficult, but  I am having a great time expanding my knowledge, and intend to continue on with my studies to Degree level.”

Darren Cunningham, CEO for Sure Group said “It is crucial to our business that staff are trained and competent to perform their job effectively. Every individual within our business has their part to play in our success, and I want staff to feel confident in their role and the contribution that they can make. Ben is doing really well with his studies, and we can see that it is paying off. I wish him well, and I look forward to watching him grow.”

Sure Group Gas Engineers in ‘High Spirits’ as they Win Contract to Replace the Boiler and Upgrade the Gas Supply at ‘Haunted’ Croxteth Hall in Liverpool

Mon, May 24th, 2010

Sure Group are delighted to have been awarded the contract by Liverpool City Council to replace the boiler and upgrade the gas supply at beautiful Croxteth Hall. The only issue is whether the ghosts who live there will be happy with the upgrade!!

Paranormal experts are investigating an alleged ghost sighting apparently caught on CCTV in the grounds of the Edwardian country house in Liverpool just last month. Like many old buildings, the hall has a reputation for being haunted, and the mystery light - captured at 3am last month - has left paranormal enthusiasts in high spirits.

David Jones, who is Liverpool City Council Lead for the Contract said  “I look forward to working closely with Steve Baldwin and his team on this unique project”

 When asked about the contract Darren Cunningham, the CEO for Sure Group said “We are delighted to have been awarded this contract with Liverpool City Council. Such an historic house requires a careful treatment. The building is listed and every aspect of the work has to be overseen by a Specialist Listed Buildings Team, to ensure that nothing is damaged, and that everything is put back exactly as it should be.  I feel very confident that Steve Baldwin, The Sure Group Contract Manager, and his Team, will deliver an excellent service, and will do there best not to upset the ghostly residents!.”

 

For further details contact sbaldwin@suregroup.co.uk

 

Sure Group Green Technologies Experience proving to be of Major Importance to Social Housing Sector Customers

Mon, May 24th, 2010

Following the successful award of a suite of green certifications and a number of recent contract awards, Sure Group has built a specialist ‘energy saving’ business providing a consultancy and installation service ranging from building insulation, solar and a range of air/ground source technologies.

The Sure Group team has worked closely with our customers to enable the introduction of renewable technologies. Together we have made informed decisions on the effective application of the technology in order to achieve the necessary carbon reductions. 

To support our green credentials Sure Group is Microgeneration Certified (MCS) for the design, supply, installation and commissioning of Solar Thermal Hot Water Systems and heat pump technology. This has enabled clients to access grant funding for 50% of the costs of the technology.

Sure Group is accredited for the installation of Vaillant and Worcester Bosch systems. Our engineers have been trained by the manufacturers to maximise the warrantee periods and performance attainment.

We have developed our own “kit” from specialist suppliers, also guaranteed, that allows customers’ the choice of a full range of products from the market place and not be restrictive when considering options.

Simon Marsh is Development Director for Sure Group when asked about Sure Group’s commitment to the ‘Code for Sustainable Homes’ - the national standard for the sustainable design and construction of new homes – Simon said “The Code aims to reduce our carbon emissions and create homes that are more sustainable. Sure Group has the experience and expertise to advise on compatibility and options for maximising effectiveness and value. Whilst we have installed equipment to “new build” property it is our experience in the retro-fit market that is proving to be of major importance to our clients and the social housing market.”

Sure Group Celebrates Winning Plumbing Services Framework for Scotland’s Newest Social Landlord - River Clyde Homes

Tue, May 18th, 2010

Sure Group has been appointed by River Clyde Homes to deliver Plumbing Services as part of a Framework Agreement. River Clyde Homes is Scotland's newest and third largest social landlord. It owns and manages approximately 7,000 homes.

Alistair Patterson, Regional Manager, Sure Group Scotland said “After such a tough and rigorous tendering process, we are pleased to have been chosen by River Clyde Homes to deliver plumbing services for their property portfolio including modernisation works. It is now time for us to deliver what we promised, and achieve high standards of workmanship and customer care. The Sure Group Team are well trained and well qualified to deliver top quality installations.”

To contact Alistair: apatterson@suregroup.co.uk

Domestic Gas Contract with South Liverpool Housing is secured for a further four years

Tue, May 18th, 2010

Since 2001, SURE Liverpool have been installing, servicing and maintaining

domestic gas appliances for South Liverpool Housing. The Company is celebrating today after receiving the great news that the contract will continue for a further four years following a rigorous tendering exercise, and some stiff competition. Paul Cornes is the Operations Director for Sure Group. Commenting on the news Paul said “This is fantastic news. The South Liverpool Housing Team has been great to work with. They are open, fair and supportive, and we are delighted to be able to continue with such a positive  relationship. We are not complacent about our position – we know we have to continue to work hard.”

Phil Nunn is the Gas Contract Manager for South Liverpool Housing. When asked about Sure Group winning the contract he said “The tendering process was tough, and we received many bids for the contract. However, Sure Group’s track record, commitment to quality and the ability of the team to go that extra mile made their bid stand out. We look forward to continuing our relationship, and working in Partnership with Sure to provide a first class service to the residents of South Liverpool Housing.”

To contact John Hargreaves,Contract Manager: 

jhargreaves@suregroup.co.uk

Carl Jackson is appointed ‘Sure Homecare’ Divisional Director to Support the Growth in Domestic Refurbishments and New Build Business

Tue, May 18th, 2010

Carl Jackson has been appointed as Divisional Director, Sure Homecare, and will take operational and profit responsibility for the M&E business focused on the domestic housing market.

Carl is delighted to have been given the role. When asked about his appointment Carl said "I am focused on utilising my extensive experience to deliver successful M&E projects for Sure Group customers. I have been in the construction and refurbishment industry since leaving school at 16, and have worked my way through the ranks to achieve a Director position. My focus now is to deliver contracts on time/in budget, to the highest quality and to our customers’ complete satisfaction.” 

Darren Cunningham, Chief Executive Sure Group said “Sure Group has grown significantly, and we need high calibre people like Carl to continue with this expansion. Sure Homecare is a very significant part of Sure Group business, focusing on the domestic housing market providing a full range of maintenance, void and installation services. I feel very confident that Carl will deliver excellent levels of service to our domestic housing customers.”

To contact Carl: cjackson@suregroup.co.uk

Trafford Housing Trust Contract Win

Tue, May 18th, 2010

Sure Group chosen to provide Service and Maintenance Support for the Sheltered Scheme Portfolio

Sure Group has been chosen to undertake the routine planned maintenance and 24hr responsive repairs contract for the sheltered scheme owned by Trafford Housing Trust.

The contract is for three years, with the option to extend for a further two years. Sure Group will service and maintain the boiler house plant, control systems and pressure systems, calorifiers and associated equipment. Sure Group will also service and maintain LPHW heating equipment such as pipe-work, radiators, TRV’s etc throughout the schemes including the residents’ flats and communal areas. Dave Hatton, Senior Mechanical and Electrical Manager, Trafford Housing Trust said “The Tendering Panel where very

impressed with the professionalism shown by the Sure Group Team. Our decision to use Sure Group is based on previous experience of the Group undertaking plant room installations on behalf of the Trust. Their tender showed a strong commitment to offering value for money and delivering

a top-quality service.”

Darren Cunningham, Chief Executive, Sure Group said “After such a rigorous tendering process, we are delighted to have been chosen by Trafford Housing Trust to deliver service and maintenance support to the sheltered housing schemes. It is now time for us to deliver what we promised, and achieve high standards of workmanship and customer care.”

To contact Steve Baldwin, Operations Manager:

sbaldwin@suregroup.co.uk

ISO14001:2004 Environmental Management System Accreditation to Sure Group

Tue, May 18th, 2010

Sure Group has been awarded ISO14001:2004 Environmental Management System Accreditation.

Simon Marsh, Development Director, Sure Group said “By having Sure Group’s environmental management system independently assessed and approved by an Accredited Certifying Body, we are making a powerful statement about our environmental credentials and demonstrating our environmental commitment to our customers.”

To contact Simon: smarsh@suregroup.co.uk

Sure Group Unify all Subsidiary Companies Under the Single ‘Sure Group’ Brand

Tue, May 18th, 2010

There have been a number of notable changes in the Sure Group business over the past 12 months.  Sure Group has experienced significant growth through various contract wins and the recent acquisitions of PT Hill Electrical and Evans M&E.  We now have offices in Motherwell, Liverpool, Wrexham, Birmingham and Cardiff.

With these acquisitions and geographical growth our customers face several ‘brands’ (FJ Jones, Sure Maintenance, Evans M&E etc) and at times, this can be confusing.  The time is now right to unify these subsidiaries under a single brand. All businesses will re-brand under the ‘Sure Group’.

Subsidiary brands such as FJ Jones and Evans will be replaced by the parent, Sure Group brand.

It is important to note that there has been no change of legal entity – just the trading name to unify under the parent brand.

In addition, the business will be grouped into Divisions to provide greater consistency and to reflect the market and the customers’ we serve.  These are:

Sure Homecare: The Sure (domestic) Maintenance and FJ Jones Installations subsidiary will mergeinto one business Division focusing on domestic housing market providing a full range of maintenance, void and installation services. 

Sure Construction M&E: As our new build and contracting business grows, we have decided to concentrate our project management and site expertise into one specialist Division comprising of mechanical, electrical, plumbing, ventilation and air conditioning contracting services. This Division hasbeen formed by the merger of the Sure (commercial install business) and Evans M&E businesses.

Sure Facilities Management: During the last 12 months, we have recruited expertise from major blue chip competitors to build a dedicated FM expertise providing a full building and facilities management service including planned, responsive maintenance and capital programmes.

Sure Energy Save: Following the successful award of a suite of green certifications and a number of recent contract awards, Sure Group has built a

specialist ‘ energy saving’ business. Sure Energy Save provides consultancy and installation services ranging from building insulation, solar and a rangeof air/ground source technologies.

Sure M&E Consultancy: To meet the growing   demands for higher value design and consultancy services, we have invested in design expertise / systems in partnership with Hurstwood M&E.  As a result, we have created a new stand alone M&EConsultancy Practice staffed by experienced Chartered Engineers to support our growing new build business.

Our vision for the Sure Group brand is that it will continue to represent to you a specialist mechanical and electrical contractor delivering excellent levels of service, risk management and a portfolio of services in line with your needs.

Darren Cunningham, Chief Executive

To contact Darren: dcunningham@suregroup.co.uk

Celebration as Sandwell Warm Zone Central Heating Programme Contract Retained Until March 2011

Tue, Mar 30th, 2010

Sure Group, the leading national provider of mechanical and electrical contracting and maintenance services to the social housing sector, public sector and private sector are celebrating today after receiving the news that the Group has retained the Sandwell Warm Zone central heating contract for April 2010 to March 2011.

Sure Group has been successfully delivering heating services for Sandwell Borough Council since 2004. Sandwell Warm Zone is a grant heated funding scheme. Sure Group has successfully installed over 200 full central heating systems annually into Sandwell homes.

Ian Baker, Warm Zone Account Manager, Sure Group said “We are delighted to have been chosen by Sandwell Warm Zone to be a delivery partner for a further year. The Warm Zone Team is a pleasure to work with. Over the years we have developed a great relationship based on honesty and good communication. The expectations of the Warm Zone Team are very high, and we strive to ensure that we meet the excellent standard of workmanship and professionalism required.”

Julie Poole, Project Manager, Sandwell Warm Zone said “On behalf of Warm Zones chic, I would like to thank you for the excellent service received from your company last year, and I look forward to working with you again this year.”

Trafford Housing Trust Contract Win – Sure Group Chosen to Provide Service and Maintenance Support for 18 Sheltered Schemes

Wed, Mar 24th, 2010

Sure Group, the leading national provider of mechanical and electrical contracting and maintenance services to the social housing sector, public sector and private sector are celebrating today after receiving the news that the Group has won the routine planned maintenance and 24hr responsive repairs contract for 18 sheltered schemes owned by Trafford Housing Trust.

The contract is for 3 years, with the option to extend for a further 2 years. Sure Group will service and maintain the boiler house plant, control systems and pressure systems. Calorifiers and associated equipment. Sure Group will also service and maintain LPHW heating equipment such as pipe-work , radiators , TRV’s etc throughout the schemes including the resident’s flats and communal areas.

Dave Hatton, Senior Mechanical and Electrical Manager, Trafford Housing Trust said “The Tendering Panel where very impressed with the professionalism shown by the Sure Group Team. Our decision to use Sure Group is based on previous experience of the Group undertaking plant room installations on behalf of the Trust. Their tender

showed a strong commitment to offering value for money and delivering a top-quality service”.

Darren Cunningham, Chief Executive, Sure Group said “After such a rigorous tendering process, we are delighted to have been chosen by Trafford Housing Trust to deliver service and maintenance support to the sheltered housing schemes. It is now time for us to deliver what we promised, and achieve high standards of workmanship and customer care.”

Isaac Bendrau Is Appointed Unit Director to Support the Growth in the New Build and Contracting Business for Sure Group

Tue, Mar 23rd, 2010

Sure Group Celebrates as Gas Contract with South Liverpool Housing is Retained

Tue, Mar 23rd, 2010

Since 2001, SURE Liverpool have been installing, servicing and maintaining domestic gas appliances for South Liverpool Housing. The Company is celebrating today after receiving the great news that the contract will continue for a further 4 years following a rigorous tendering exercise, and some stiff competition.

Paul Cornes is the Operations Director for Sure Group. Commenting on the news Paul said “This is fantastic news. The South Liverpool Housing Team has been great to work with. They are open, fair and supportive, and we are delighted to be able to continue with such a positive relationship. We are not complacent about our position – we know we have to continue to work hard.”

Phil Nunn is the Gas Contract Manager for South Liverpool Housing. When asked about Sure Group winning the contract he said “The tendering process was tough, and we received many bids for the contract. However, Sure Group’s track record, commitment to quality and the ability of the team to go that extra mile made their bid stand out. We look forward to continuing our relationship, and working in partnership with Sure  to provide a first class service to the residents of South Liverpool Housing”.

Contact John Hargreaves jhargreaves@suregroup.co.uk 

Sure Group Celebrates Approval to Install Air Source Heat Pumps

Tue, Mar 23rd, 2010

Sure Group is now an approved installer of air source heat pumps manufactured by Mitsubishi Electric. Sure Group has been pro-active in meeting market demands for renewable technologies, and has already secured certification as an accomplished Microgeneration installer for Solar Thermal Hotwater Systems.

To become an approved installer, Sure Group engineers had to participate, and successfully complete the accredited Mitsubishi Training Programme. Alistair Patterson, Regional Manager Sure Group Scotland led this initiative. Alistair said “Modern air source heat pumps can help homeowners cut CO2 emissions by up to 50% compared to a modern condensing gas boiler. Air source heat pumps absorb heat from the outside air. This heat can then be used to warm water for radiators or underfloor heating systems, or to warm the air in the home. We have a responsibility to our customers to reduce fuel bills, and a responsibility to the environment to cut down on wasted electricity. Air Source Heat Pumps satifies both of these requirements”
Contact Alistair Patterson. Email a.patterson@suregroup.co.uk

Wates Living Space

Tue, Mar 23rd, 2010

The F.J.Jones Team successfully delivered all M&E services to the Showell Park Site on Behalf of Wates Living Space.

Showell Park Site

Wates - Wellingborough Homes

Mon, Mar 23rd, 2009

We have recently won a contract with Wates to carry out a range of heating, electrical and plumbing works for arround 300 properties commencing 1st April 2009 for a period up to 4 years.

Wirral Borough Council - Contract Win

Thu, Sep 18th, 2008

We are pleased to announce that we have won a contract through our Commercial Department to install boilers, flue systems and control panels for Wirral Borough Council, the contrract will last 6 weeks.

Wates - Low Hill Project

Thu, Sep 18th, 2008

We are pleased to announce that we are working in partnership with Wates Living Space to carry out Commercial M&E on 64 purpose built flats for the elderly. This contract will last 64 weeks.

Bromsgrove District Housing Trust

Thu, Sep 18th, 2008

We are pleased to announce that we have recently won a contract with Bromsgrove District Housing Trust to replace 36 boilers in various locations in the Midlands area. This contract started in August 2008 with all work being complete by January 2009.

Golden Gates Housing Association - Solar Systems

Thu, Jul 9th, 2009

We have recently installed 3 Central Heating Systems incorporating Solar Thermal Hot Water in partnership with Valliant for Golden Gates Housing Association. A further 10 properties have been idenified to also have theses systems fitted.